MME Consulting is NOT a temporary or contract employment agency. We hire our own staff and take care of the IT needs of our own clients. If you are looking for full-time, regular employment where you can put your network skills to work, please keep reading.

MME is a technology consulting company that specializes in serving the needs of Orthodontists and other Dental Specialists. MME supports over 350 clients located throughout the United States and Canada. We support 200+ servers and 3000+ PCs on a daily basis. We know Orthodontic practice and image management software, digital x-ray and photography hardware, and patient communication options. We do not sell equipment, we sell expertise.

Current Positions Available

Support and Installation Technician
SANTA CLARA

Do your friends call you a computer geek (but they mean it in the nicest way)?
Do you excel at quickly figuring out solutions to user problems?
Are you looking for a job that gets you out of the office?
If so, this could be the job for you!

We are looking for a talented Support and Installation Technician who is eager to learn and expand their IT skills to join our team in the Santa Clara office.

JOB DESCRIPTION:

Responsibilities include end-user support, desktop and server configuration and management, hardware and software installations, software licensing, backup and integrity testing, Internet connectivity, systems security, problem resolution. In addition, daily responsibilities will include (but not limited to) tier 1 support to all clients, backup monitoring and testing, server and desktop image management, network/systems performance monitoring and implementation of corrective measures.

ESSENTIAL DUTIES & RESPONSIBILITIES:

This job will require you and your skills both at the MME office and at our customers' sites.

• Provide tier 1 computer/technical support to all clients.
• As required, problem solve PC issues, both local and remote using Remote Desktop, PcAnywhere, and VNC.
• User account creation and management.
• Configure servers, workstations and desktops and apply appropriate operating systems.
• Configure Internet routers and Wireless Access.
• Perform disk imaging using Ghost and Acronis.
• Install, configure and troubleshoot client specific applications.
• Install, configure, and administer file and print services on local/remote F&P servers.
• Check backup jobs for completion and take appropriate action if necessary.
• Check and monitor Anti-Virus status on all servers. Take corrective action as needed.
• Monitor Terminal Services sessions and take corrective actions when appropriate.
• Monitor network/server performance and troubleshoot as required.
• Must be available during normal business hours and have regular and consistent attendance.

DESIRED EDUCATION AND EXPERIENCE/BACKGROUND:

• Associates degree in a related field.
• Two years work experience in a network environment. Additional experience will be considered in lieu of education.
• Outstanding communication skills with both internal and external customers, as well as a professional appearance. Must have a clear telephone voice.
• Knowledge of principles, functionality, methods, tools and equipment pertaining to LAN/WAN administration.
• Hands on experience with Microsoft Operating Systems including Server 2000/2003/2008, Windows 2000 Pro, and XP. Knowledge of Vista and Windows 7 is a plus.
• MS Office 2007, 2003, XP, and 2000 Professional.
• Desktop and server hardware and diagnostics.
• Printer setup and administration.
• Basic understanding of switches, routers and firewalls.
• Basic telecomm and data cabling skills.
• Experience with hand tools and small power tools.
• A desire to learn and a can-do approach are essential.

BENEFITS:

• Competitive Salary
• Health Insurance
• 401(k) retirement plan with company match
• Two weeks Paid Time Off and 8 paid holidays per year
• Kitchen stocked with free soft drinks, snacks and whatever microwavable goodness we can stuff in the freezer

Installations can be physically demanding and include lifting, carrying and unpacking equipment, installing hardware in difficult to reach locations, and using hand tools.

Non-technical requirements include reliable transportation to reach local clients and a willingness to fly to non-local customer sites when necessary. Installations are often performed during the clients' non-business hours; evening and weekend availability is occasionally required. Must have a valid driver's license, a satisfactory driving record, and auto insurance.

HOW TO APPLY:

For immediate consideration, please email your resume to hr@mmeconsulting.com and attach a current resume in PDF, Word, Plain Text, or HTML format. In the body of your email please tell us about an interesting or difficult technical problem that you recently solved.

Equal Opportunity Employer - we support workplace diversity

Drug Free Environment

No phone calls please.

MME Consulting, Inc.
4714 Duckhorn Drive
Sacramento, CA 95834