MME is a technology consulting company that specializes in serving the needs of orthodontists and other dental
specialists. We understand the challenges of orthodontist practice and image management software, digital x-ray and photography
hardware, and patient communication options. We do not sell equipment nor run network cables. We sell expertise.
For immediate consideration, please email us your resume and reference the position you are interested in. Please include your GPA (copy of transcript will be required at time of interview). No calls please.
MME Consulting, Inc.
4714 Duckhorn Drive
Sacramento, CA 95834
HR@mmeconsulting.com
Equal Opportunity Employer & Drug Free Environment
Current Positions Available
Support and Installation Technicians
SACRAMENTO – one opening
Do your friends call you a computer geek (but they mean it in the nicest way)?
Do you excel at quickly figuring out solutions to user problems?
Are you looking for a job that gets you out of the office?
If so, this could be the job for you!
MME Consulting is NOT a temporary or contract employment agency. We hire our own staff and take care of the IT needs of our own clients. If you are looking for full-time, regular employment where you can put your network skills to work, please keep reading.
MME is a technology consulting company that specializes in serving the needs of Orthodontists and other Dental Specialists. MME supports over 350 clients located throughout the United States and Canada. We know orthodontic practice and image management software, digital x-ray and photography hardware, and patient communication options. We sell EXPERTISE, not equipment.
We are looking for a talented Support and Installation Technician who is eager to learn and expand their IT skills to join our team.
JOB DESCRIPTION:
Responsibilities include end-user support, desktop and server configuration and management, hardware and software installations, software licensing, backup and integrity testing, Internet connectivity, systems security, problem resolution. In addition, daily responsibilities will include (but not limited to) tier 1 support to all clients, backup monitoring and testing, server and desktop image management, network/systems performance monitoring and implementation of corrective measures
ESSENTIAL DUTIES & RESPONSIBILITIES:
This job will require you and your skills both at the MME office and at our customer sites.
- Provide tier 1 and tier 2 computer/technical support to all clients.
- Troubleshoot PC issues, both local and remote using Remote Desktop, PcAnywhere, and VNC.
- User account creation and management.
- Configure Internet routers and wireless access points.
- Configure servers, workstations and desktops and install appropriate operating systems.
- Perform disk imaging using Norton Ghost and Acronis.
- Install, configure and troubleshoot client specific applications.
- Install, configure, and administer file and print services.
- Supervise and lead an installation team of 2 to 5 technicians to install and commission new networks.
- Develop backup strategies, check backup jobs for completion and take appropriate action if necessary.
- Configure, maintain and troubleshoot Microsoft Terminal Servers.
- Monitor Terminal Services sessions and take corrective actions when appropriate.
- Install, configure and maintain Microsoft Exchange Servers.
- Check and monitor anti-virus status on all servers and take corrective action as needed.
- Monitor network/server performance and troubleshoot as required.
- Must be available during normal business hours and have regular and consistent attendance.
Network Operations Engineers work under the general direction of Project Managers and will work independently, directly with customers, and without direct supervision.
DESIRED EDUCATION AND EXPERIENCE/BACKGROUND:
- Associates degree in a related field.
- Two years work experience in a network environment. Additional experience will be considered in lieu of education.
- Outstanding communication skills with both internal and external customers, as well as a professional appearance. Must have a clear telephone voice.
- Knowledge of principles, functionality, methods, tools and equipment pertaining to LAN/WAN administration.
- Hands on experience with Microsoft Operating Systems including (Server 2000/2003, Windows 2000 Pro, and XP). Knowledge of Vista is a plus.
- MS Office 2007, 2003, XP, and 2000 Professional.
- Desktop and server hardware and diagnostics.
- Printer setup and administration.
- Basic understanding of switches, routers and firewalls.
- Basic telecomm and data cabling skills.
- A desire to learn and a can-do approach are essential.
Installations can be physically demanding and include lifting, carrying and unpacking equipment, installing hardware in difficult to reach locations, and using hand tools.
Non-technical requirements include reliable transportation to reach local clients and a willingness to fly to non-local customer sites when necessary. Installations are often performed during the clients’ non-business hours; evening and weekend availability is occasionally required. Must have a valid drivers license, a satisfactory driving record and insurance.
For immediate consideration, please email your resume to:
MME Consulting - hr@mmeconsulting.com
No phone calls please
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